ProServe®

ProServe® Technical Services provides you with our premier quality technical support for the wide range of products your hospital or equipment service have on-site. They will be cared for by our team of highly skilled engineers that are trained to ensure they are qualified to the required quality and regulatory standards we demand. Direct Healthcare Group offers a range of technical service packages designed to suit the needs of our customers in today’s ever changing healthcare environment. We provide technical support from our fully equipped repair centres at our UK headquarters in Caerphilly (nr. Cardiff), Wrexham, Newton Aycliffe, Glasgow and Hillingdon. For customers with our ProServe Protect package, we provide our latest Mobile Servicing Units that are comprehensively equipped to perform a wide range of servicing and on-site repairs – these service elements are structured to offer you peace of mind, by helping you avoid potentially complex internal processes, streamline repair times and minimise equipment downtime.